Privacy Policy
Smooth Theory Brands ("we," "us," "our") respects your privacy. This policy explains what information we collect, how we use it, and your choices.
1. Information We Collect
Contact and order information you provide (name, email, shipping address, phone number, payment details processed securely by our payment provider); information collected automatically (IP address, browser type, pages visited, cookies) to help us run and improve our site; and communications you send us (emails, form submissions, customer support messages).
2. How We Use Your Information
To process and ship your orders and manage subscriptions; to respond to customer service requests; to send order confirmations, shipping updates, and — if you opt in — marketing emails or texts about InstaSmooth; to improve our website, products, and customer experience; and to detect and prevent fraud.
3. Sharing Your Information
We do not sell your personal information. We share information only with service providers who help us operate our business (payment processing, shipping/fulfillment, email/SMS platforms), and only as needed to provide those services, or when required by law.
4. Cookies
Our site uses cookies and similar technologies to remember your preferences and understand how visitors use our site. You can control cookies through your browser settings.
5. Your Choices
You can unsubscribe from marketing emails at any time using the link in any email, or by contacting us directly. You may request access to, correction of, or deletion of your personal information by emailing [email protected].
6. Data Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission over the internet is 100% secure.
7. Children's Privacy
Our site and Products are not directed to children under 18, and we do not knowingly collect information from them.
8. Changes to This Policy
We may update this Privacy Policy periodically. The "Last updated" date above reflects the most recent revision.
9. Contact Us
Smooth Theory Brands
1032 Bridgeport Ave, Livingston, CA 95334
[email protected] · 707-981-9810